At NQ Adventure Rentals, we know that sometimes things don’t go according to plan! To make your holiday as smooth as possible, we offer some Damage Protection Options that you can purchase in addition to your basic cover. Our damage liability fee (excess) is $3,500 for our vehicles.

Check out our insurance options below to select the coverage that best suits your needs:

BASIC COVER

Basic Loss and Damage cover is included in our rates however customers are reminded that an excess applies for any damage whatsoever caused while in your possession. Including: Stone Chips, Cracked Windscreens, Flat tyres etc. Petrol Refilling, Traffic offences and organising repairs will incur a $25 admin fee.

Important Notice:
NQ Caravan Rentals will take a $1000 bond on day of handover for non moderate or premium insurance options. The $1000 bond will be returned back into your account within 5-7 working days after the hire is completed with no damage recorded, fines received or excess cleaning required.

MODERATE COVER

Moderate Cover can be purchased for an optional additional cost of $39 per day to reduce the basic Damage Liability Fee / Excess amount if there is damage, theft of the vehicle or Third Party Loss. This Excess amount would be reduced from $3,500 (basic cover) to $1,750. Customers are reminded that a charge still applies for any damage whatsoever caused while the vehicle is in the Renter’s possession. Including: Stone Chips, Cracked Windscreens, Flat tyres etc. Petrol Refilling, Traffic offences and organising repairs will incur a $25 admin fee.

PREMIUM COVER

Premium Cover can be purchased for an optional additional cost of $49 per day that allows you the highest reduction to the basic Damage Liability Fee / Excess amount if there is Damage, theft of the vehicle or Third Party Loss. Choosing this option will result in no excess payable.

In the event of an accident, our Premium Insurance Option will:

  1. reduce the amount of the excess paid to $0
  2. provide full cover (nil excess) against stone damage to the front windscreen and headlights and puncture repairs to tyres for sealed roads

Please note there may be no cover for “Overhead damage”, “Underbody damage” or “Water damage” in some circumstances and some other exclusions apply. Please refer to our terms and conditions for a full understanding of the Premium Insurance inclusions and exclusions.

We use Rentsure as our insurance Partner.

Please read through our Rental Agreement/Terms & Conditions for more details.

LOSS DAMAGE WAIVER

If excess selected: If you agree to pay the LDW Liability Excess of $49.00/day. Payment of the Liability Excess does not resolve your obligations or liabilities under this Agreement. If the damage suffered to the Vehicle is not covered by NQCR’s Insurance Policy, You agree to pay for any loss, damage or liability in full.

If no excess selected: If you breach this Agreement, you agree to pay for any loss, damage or liability in full.

You are responsible for the Vehicle until NQ Adventure Rentals accepts its return and takes custody.